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ABOUT US

About Joy Insurance

At Joy Insurance we have teamed up with some of the top carrier to provide our customer with the best insurance solutions to fit any of their insurance needs. We represents carriers such as Progressive,  Transamerica, BlueCross BlueShield, Assurant,  and  Aflac and has also partner with Appalachian Underwriters, Inc. to bring our customers the best insurance at the lowest rate in auto, home, business, health, life, general liability, property , garage, professional, workers' compensation, umbrella/excess, and brokerage insurance.

Our Mission

At Joy Insurance our team is dedicated to providing our clients with the best insurance options to reduce their insurance cost. Our mission is to provide our customer  with the best customer service by incorporating the following guiding principles.

 

  • ACCOUNTABILITY: Taking ownership and being responsible to all customers for our actions.

  • IMPARTIALITY: Unbiased decision making and actions.

  • ETHICS: Doing the right thing even when no one is watching.

  • PROFESSIONALISM: Upholding high technical and ethical standards. 

  • TRANSPARENCY: Easily accessible and understandable policies and processes.

 

At Joy Insurance, LLC we understand that we are in business because of the customer and that's one of the reasons we strive to make sure that each customer is our top priority.

Meet the Team

Marcus

Joy

 

Marcus is the owner of Joy Insurance and is licensed in both Property & Causality and Life & Health. He has over 10 years of business management/customer service experience.

Rayfield

Murphy

 

Rayfield and is licensed in Property & Causality. He has over 40 years of business management/customer service experience.

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